Customer Comments

Shopping online can be tricky... So it is nice to read about others experiences, to know what to expect when it comes to purchasing online. 

Shopped with us before? On this page you can write about your shopping experiences. New to the site? Read about others shopping experiences. (below)

PLEASE NOTE - If you require customer service - please DO NOT use this form Instead use the details on this page here....
It is for customer reviews only and does not get checked every day.




"Your service was excellent and I received my purchases in 2 days. The procedure for ordering goods is well set out and easy to follow.  I will use the service again." Joanne, Melbourne, Australia 04/04/2016

"Excellent service, lovely, personal, friendly emails. Exceptionally fast delivery & top class communication and product recommendation. A +++++ " Anna, Christchurch, New Zealand. 4/21/2016

"Easy to navigate website. Straight forward process even for a first time shopper at this site. Online shopping as it should be Well done". Bill, Hamilton, New Zealand. 5/28/2016

"Awesome thanks!" Denise, Auckland, New Zealand 02/28/2016

"Excellent service & super-quick delivery. The free delivery within NZ was very much appreciated. First time I have used this site & would certainly do so again. Recommended."   Amy, Palmerston North, New Zealand 12/14/2015

"First time from purchasing from your site, was rapt at the fast delivery, definitely be shopping through you again. Thank you :)" Donna, Cambridge, 8/27/2015

I was very happy with the service and communication I received throughout the sale process Carolyn Picton 1/3/2012

Great, fast service! Really felt like a valued customer. Well done and thank you! :) Angie Cruse Kaiapoi 6/1//2012

Wow......Incredible services and the liked the way I was notified on each step of receiving orders, packaging and sending it off - excellent customer service. Keep up the good work. Roshni, Auckland, 12/09/2011

"More than pleased with the wonderful service given, will certainly use again"
Sue, Auckland, 11/1/2011

"Thanks for the amazing service. I liked that you kept me up to date with my order. There was no hassle whatsoever. Will definitely recommend to others."
Fiona, Auckland, 10/26/2011

"Wow, I'm completely amazed.  you were were fantastic.  Speedy communication and even speedier with receiving item.  Kept me informed with every little step.  I'm one very satisfied customer and will be coming back for more and definitely recommending you to family and friends.  Keep up the fantastic job.  100/100" Sarah Barber, Whangarei, New Zealand, 10/24/2011

"fantastic customer service, communication and fast delivery what more could you want.." sarah, tauranga, 10/9/2011

"Fantastic,fast service. It was great being updated every step of the way"
Rachel, Palmerston North, 10/5/2011

"Fantastic!  Fast, friendly service to the United States.  Regular emails kept me apprised of the status of my order.  Thank you!" Steve G., Carmel, Indiana, United States., 10/4/2011

"Excellent service, many thanks. For a small order as mine was, I would use a site that has free delivery, and there are sites that offer that prompt facility. For the 2 items I bought I paid equivilant for a 3rd in freight." Margaret, Rotorua, 9/28/2011

"A wonderful Service, Delivery was very quick- I will have no hesitation in ordering again as the price was great as well" Sue, Kumeu, 9/28/2011

"Excellent, fast service. I'll definitely use you guys again." Russell, Auckland, 9/19/2011

"The whole experience was excellent. Prices, service, communication. Thank you" Ngaire, Auckland, 9/19/2011

"Excellent service Top Shop" Liz, New Plymouth, 9/13/2011

"Absolutely great there is nothing to improve Order dispatched promptly and great follow up keep up the great work." Lynda Preece, Picton New Zealand, 9/11/2011

"Great service, delivered as promised. Excellent prices, good follow-through. Many thanks!" Daryl, Singapore, 24/08/2011  

"Thank you for the swift dispatch of my goods most impressed. Thank you" Liz, Cheviot, New Zealand 28/08/2011

"Very prompt delivery and great communication" Mr Schmidt, Dunedin, 14/8/11

"Great experience. Great service, awesome prices." Julie, Hamilton 10/8/11

"Really happy with the service and updates of where my order is at, i have already recommended you" Rebecca, Auckland, New Zealand 3/8/11

"This was the second time I ordered goods from here. I find the service excellent. Thorough communication, quick service and no hassel. Thanks. I'm sure with this level of service I'll continue to use your services." Mihi, Porirua Wellington, New Zealand, 1/8/11

"Always a great service." J Payne, Auckland 7/8/11

"Great service - I ordered before 2pm and it arrived the next morning. All great - thanks very much!!" F Gray, Dunedin, New Zealand 17/06/2011

"Fantastic service, very prompt, regular contact. Will definitely use again!!!!!" E. Boyden, Otautau, New Zealand 06/07/11

Prices are Inclusive of GST (sales Tax).

Page updated 10/10/17 5:13:30 a.m.
Page updated 10/10/17 5:13:30 a.m.

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The information on this website is for informational use only and should not substitute that of a medical professional. Any reviews displayed on this site as based on individual experiences and are not necessarily the opinions or experiences of familybrands.co.nz and its staff. Copyright 2017 FamilyBrands.co.nz
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