Risk Free Guarantee

We understand buying online can be scary so to make it easy for you we want to extend to you this Risk Free Guarantee.

Risk Free Guarantee.

  • We guarantee all our products are all brand new and will arrive with no blemishes, seconds, or any inferior variations.
  • We also guarantee that your shopping experience will be a secure and enjoyable.
  • We will not charge your credit card until we are sure we have all the stock need to fill your order.
Still not sure? Read our customer comments and see what other's have to say about us!

Returning Products

We stand behind every product we sell. If you are not absolutely pleased with your purchase - for any reason - we will be happy to make an exchange or refund the purchase price.

Simply return the item to us within 60 days via insured parcel post or UPS to...

FamilyBrands - a Division Of Top Group Ltd.
The Sydenham Pharmacy, 359 Colombo St, Sydenham, Christchurch, New Zealand.

Returned products must be in like-new condition with original packaging and materials. A receipt must accompany all returns. A 10% re-stocking fee will be applied towards your refund.Prices are Inclusive of GST (sales Tax).

Page updated 10/10/17 5:13:30 a.m.
Shop Smart. Shop Safe. Shop with Us! We forward you to a secure https payment page at the checkout to make sure your personal details are always safe. Buy Online Now! Updated On Page updated 10/10/17 5:13:30 a.m.

What our customers are saying about us


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Why buy from us?

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The information on this website is for informational use only and should not substitute that of a medical professional. Any reviews displayed on this site as based on individual experiences and are not necessarily the opinions or experiences of familybrands.co.nz and its staff. Copyright 2017 FamilyBrands.co.nz
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